...
BugZero found this defect 4763 days ago.
Veeam Backup & Replication 11/11a When attempting to launch the Veeam Backup & Replication Console nothing happens. Within Task Manager, the process (veeam.backup.shell.exe) can be seen starting, then immediately terminating. Due to the cause of this issue, it may also be noticed that only a specific account has the issue. Reviewing Application Events (eventvwr.msc) logs the following error is found:
The user.config file found in the following path has become corrupt:
To resolve the error, delete the file in question (user.config) and relaunch the Veeam Backup Console. The file will be regenerated automatically.