Prevent Outages from Vendor Bugs
BugZero decreases risk and increases IT Operational Intelligence by integrating with your ITSM tool to collect, filter, correlate, and track non-security bugs specific to your vendor products
Know the Bugs
Vendor operational bugs are an ongoing problem for every IT organization. These bugs, embedded in virtually every critical system, are a material threat to business productivity and profitability.
BugZero Capabilities
Smart
Deep Insight
Delivers visibility into the presence, criticality and risks of vendor bugs residing in the infrastructure
Situational Awareness
Precisely maps all applicable software and firmware bugs to each device or system in your organization
Bug Prioritization
Eliminates the “noise” of less important bugs by selecting the bug severity levels that will trigger tickets in your ITSM tool
Proactive
Risk Mitigation
Minimizes the risk of outages by identifying the most stable firmware and software versions for your infrastructure
Real-Time Information
Ensures accurate and up-to-date operational bug data by taking action on bugs as soon as they are published by vendors
Improved Predictability
Provides operational insight into which vendor bugs are most likely to cause damage
Simple
Identify Root Cause
Correlates bugs to CMDB items, enabling the technical staff to quickly determine if a bug is the source of an infrastructure issue
Unified View
Aggregates bug data from multiple vendors into configurable, dynamic reports that provide clear and actionable information
Fast Deployment
Solution is up, running, and reporting on vendor operational bug data within hours
Operational Intelligence
Take Proactive Action
Make informed decisions based on bug criticality and take action to prevent vendor bugs from causing downtime
Increase Infrastructure Stability
Identify critical bugs before they impact infrastructure and disrupt business operations
Assess Operational Risk
Understand the risk matrix with multiple vendors and disparate devices critical to the operation of your infrastructure
Boost Operational Readiness
Tickets containing vendor bug details are created in your ITSM tool based on pre-defined criteria, allowing IT Ops to track and prioritize remediation activities
View Published Bugs For
