Prevent Outages from Vendor Bugs

BugZero decreases risk and increases IT Operational Intelligence by integrating with your ITSM tool to collect, filter, correlate, and track non-security bugs specific to your vendor products

Know the Bugs

Vendor operational bugs are an ongoing problem for every IT organization. These bugs, embedded in virtually every critical system, are a material threat to business productivity and profitability.

BugZero Capabilities

Smart

Deep Insight

Delivers visibility into the presence, criticality and risks of vendor bugs residing in the infrastructure

Situational Awareness

Precisely maps all applicable software and firmware bugs to each device or system in your organization

Bug Prioritization

Eliminates the “noise” of less important bugs by selecting the bug severity levels that will trigger tickets in your ITSM tool

Proactive

Risk Mitigation

Minimizes the risk of outages by identifying the most stable firmware and software versions for your infrastructure

Real-Time Information

Ensures accurate and up-to-date operational bug data by taking action on bugs as soon as they are published by vendors

Improved Predictability

Provides operational insight into which vendor bugs are most likely to cause damage

Simple

Identify Root Cause

Correlates bugs to CMDB items, enabling the technical staff to quickly determine if a bug is the source of an infrastructure issue

Unified View

Aggregates bug data from multiple vendors into configurable, dynamic reports that provide clear and actionable information

Fast Deployment

Solution is up, running, and reporting on vendor operational bug data within hours

Operational Intelligence

Take Proactive Action

Make informed decisions based on bug criticality and take action to prevent vendor bugs from causing downtime

Increase Infrastructure Stability

Identify critical bugs before they impact infrastructure and disrupt business operations

Assess Operational Risk

Understand the risk matrix with multiple vendors and disparate devices critical to the operation of your infrastructure

Boost Operational Readiness

Tickets containing vendor bug details are created in your ITSM tool based on pre-defined criteria, allowing IT Ops to track and prioritize remediation activities

View Published Bugs For

Questions? Ask Our Team

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