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BugZero found this defect 146 days ago.
Make sure the printer is placed on a level, solid, non-vibrating surface. Open door B. CAUTION HOT SURFACE: The inside of the printer might be hot To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Remove the jammed paper. Note : Make sure that all paper fragments are removed. Close door B. If the problem persists, contact Support for additional assistance.