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BugZero found this defect 114 days ago.
Lines or streaks appear in one color of your output. If the problem persists, contact Support for additional assistance. Print the test pages to identify the affected color. To clean the printhead lenses for the affected color: Remove the waste toner bottle Remove the four imaging kits Using a lint-free cloth, wipe the 4 printhead lenses Note : To print procedures on resolving printquality problems, at the control panel, press the Home button, then touch Device > Information Pages > Troubleshooting Print Quality Page > Print . Remove the waste toner bottle Remove the four imaging kits Using a lint-free cloth, wipe the 4 printhead lenses Note : To print procedures on resolving printquality problems, at the control panel, press the Home button, then touch Device > Information Pages > Troubleshooting Print Quality Page > Print . Replace the Imaging Unit.