...
BugZero found this defect 167 days ago.
Fault Codes 016-910 or 016-911 occurs when the Paper or Staples selected in the Print Driver are not installed in the Printer. Load Paper in Trays 1-4 or Depending on Which Finisher You Are Using, Replace the Staple Cartridge . Make Sure the Tray Settings are Programmed Correctly for the Inserted Media If necessary, Change the Paper Tray Settings . Remove and Reinstall the Print Driver . Power Off and On the Printer . Update the Printer's Software (Firmware) . Enable the Policy for Paper Size Substitution. If the problem persists, contact Support for additional assistance.
016-910, 016910, 016-911, 016911, 016.910, 016.911, 16910, 16911, 16-910, 16-911