Prevent outages before they happen

The only software solution that consolidates operational bugs reported by IT vendors, filters and enriches them against your environment, then surfaces critical risks in ServiceNow to be proactively remediated before they cause an outage.

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What is an operational bug?

An IT vendor software mistake not classified as a security vulnerability (CVE).

The average enterprise loses $8.7 million to
outages from vendor operational bugs

Today's IT teams lack the tools, standards, and oversight to effectively manage operational bugs.

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Scattered data
Bug reports are constantly updated from scattered sources with no way to filter through the noise for critical risks.
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No standards
Unlike CVEs, operational bugs have no industry-wide framework for assessing risk.
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Limited accountability
Leaders have no visibility into how well vendor operational risk is being addressed across their environment.

Save time and prevent outages from vendor operational risks

BugZero empowers ITOps to proactively address vendor operational bugs and eliminate manual research, failed changes and catastrophic outages.

Unify bug data

Consolidate vendor bug data in ServiceNow to start prioritizing, assessing, and remediating alongside other work-streams.

Learn more >

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BugData Dash Simple 1

Standardize risk scoring

Establish and refine bug risk assessments and filtering to assess operational risk across all critical IT vendors in real-time.

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Achieve peace of mind

Ensure all known vendor operational risks across your environment are being proactively addressed before the next outage.

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Watch proactive remediation in action

Click below to see how BugZero identifies and surfaces catastrophic bugs into ServiceNow.

Maintain compliance with operational resilience regulations

Ensure operational risks to critical systems are proactively addressed to comply with regulations, like FCA, PRA, DORA, NIST, and OSFI.

Get a demoLearn more on regulations >

Regulations

Built for Enterprise, deploy in minutes

Dozens of Enterprise vendors supported, tailored to your business.

Supported vendors
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Private and secure
BugZero is audited annually with the latest security and privacy standards including SOC 2 and ISO 27001.
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ServiceNow Certified
BugZero is a certified operational resilience solution within the ServiceNow ecosystem.
See it in the ServiceNow store >

Hear from our champions

Ryan Sullivan
Circuitry Bio

IT vendors are constantly reporting and patching newly discovered non-security software bugs, yet nobody has consolidated this data into a single view and made it actionable for IT organizations, until BugZero.

Ryan Sullivan

CTO

Chris Rothe
Circuitry Bio

As an IT leader and cybersecurity co-founder, operational resiliency is a top priority. Yet, the industry has largely treated vendor operational bug outages — something security doesn't cover — as an unavoidable cost of doing business. BugZero changes that. Their platform empowers IT leaders to proactively prevent vendor-related outages, protect their brand, and avoid significant financial losses.

Chris Rothe

Cybersecurity CTO and Founder

Nelson Lin
Circuitry Bio

BugZero needs to be immediately adopted by any IT team looking to be proactive with operational resilience regulations and prevent the next costly vendor outage before it occurs.

Nelson Lin

CIO