Resolve catastrophic
vendor bugs before
they cause an outage
vendor bugs before
they cause an outage
The only software solution that gives ITOps the power to prevent outages by consolidating vendor bug announcements, identifying the highest risks, and integrating with ServiceNow for proactive remediation
Op•er•a•tional Bug
/’AHpurAshional bUg/ 
noun
1. a software mistake from an IT Vendor that is not classified as a security vulnerability (CVE)
"The 2am phone call was to report an outage caused by a vendor operational bug"
Synonyms: Vendor bug, stability bug, functional bug, defect, flaw, headache
PROBLEM
Enterprises lose at least $8.7 million annually to vendor operational outages
Why is IT Operations stuck reacting to catastrophic bugs?
Scattered data
No source of truth for all vendor operational bugs across all teams
Vendor noise
Untenable to identify critical bugs amidst millions of vendor updates
Constant updates
Unrealistic to track new and constantly changing vendor bugs
SOLUTION
Closing the gap in operational resilience
BugZero empowers ITOps to be proactive, rounding out your IT risk management.
Unify
Collect and normalize all vendors bug data in one place, across multiple sources in real-time
Filter
Match vendor bugs against your active systems and filter to find relevant and critical bugs
Enrich
Collect and normalize all vendors bug data in one place, across multiple sources in real-time
Prioritize
Collect and normalize all vendors bug data in one place, across multiple sources in real-time
Maintain compliance with operational resilience regulations
Ensure operational risks to critical systems are proactively addressed to comply with regulations, like FCA PRA, DORA, NIST, and OSFI.
ENTERPRISE READY
Built for Enterprise. Deploy in minutes.
Dozens of enterprise vendors supported, such as:
Private and secure
BugZero is audited annually with the latest security and privacy standards including SOC 2 and ISO 27001.
ServiceNow Certified
BugZero is a certified operational resilience solution within the ServiceNow ecosystem.
Learn more on the ServiceNow store.
Learn more on the ServiceNow store.
"Outages cybersecurity can't prevent"
As an IT leader and cybersecurity co-founder, operational resiliency is a top priority. Yet, the industry has largely treated vendor operational bug outages - something security doesn't cover - as an unavoidable cost of doing business. BugZero changes that. Their platform empowers IT leaders to proactively prevent vendor-related outages, protect their brand, and avoid significant financial losses.
Chris Rothe
