Symptom

show tech redundancy-group output file is small and the show cli commands executed on it are giving the below errors. Show tech extract path: /auto/iosha-gp/sste-automation/show_tech_temp/6.4.1.33I.SIT_IMAGE/asr9k-px/showtech-rgmgr-2018-Feb-03.081404.EST Show tech extract file with error: /auto/iosha-gp/sste-automation/show_tech_temp/6.4.1.33I.SIT_IMAGE/asr9k-px/showtech-rgmgr-2018-Feb-03.081404.EST/system.tech showtech_helper error: Failed to obtain exec pid showtech_helper error: Taskmap information notavailable Error: ++++++ show install which comp rgmgr [08:14:05.908 EST Sat Feb 03 2018] +++++++ showtech_helper error: Failed to obtain exec pid showtech_helper error: Taskmap information notavailable The following show command failed: show install which comp rgmgr ------ show install which comp rgmgr [08:14:05.945 EST Sat Feb 03 2018] ------- +++++++ show redundancy-group trace [08:14:05.961 EST Sat Feb 03 2018] ++++++++ showtech_helper error: Failed to obtain exec pid showtech_helper error: Taskmap information notavailable The following show command failed: show redundancy-group trace

Conditions

show tech redundancy-group output file is small and the show cli commands executed on it are giving the below errors. Show tech extract path: /auto/iosha-gp/sste-automation/show_tech_temp/6.4.1.33I.SIT_IMAGE/asr9k-px/showtech-rgmgr-2018-Feb-03.081404.EST Show tech extract file with error: /auto/iosha-gp/sste-automation/show_tech_temp/6.4.1.33I.SIT_IMAGE/asr9k-px/showtech-rgmgr-2018-Feb-03.081404.EST/system.tech showtech_helper error: Failed to obtain exec pid showtech_helper error: Taskmap information notavailable Error: ++++++ show install which comp rgmgr [08:14:05.908 EST Sat Feb 03 2018] +++++++ showtech_helper error: Failed to obtain exec pid showtech_helper error: Taskmap information notavailable The following show command failed: show install which comp rgmgr ------ show install which comp rgmgr [08:14:05.945 EST Sat Feb 03 2018] ------- +++++++ show redundancy-group trace [08:14:05.961 EST Sat Feb 03 2018] ++++++++ showtech_helper error: Failed to obtain exec pid showtech_helper error: Taskmap information notavailable The following show command failed: show redundancy-group trace

Workaround

need to fix

Further Problem Description