Symptom

ASR1002-HX BUILT-IN-EPA-8x1G module crashes with below error message %LINK-3-UPDOWN: Interface GigabitEthernet0/0/0, changed state to down %IOSXE-4-PLATFORM: R0/0: kernel: Process : mcpcc-lc-ms (8457) encountered fatal signal 6 %IOSXE-4-PLATFORM: R0/0: kernel: Process : mcpcc-lc-ms stack : %IOSXE-4-PLATFORM: R0/0: kernel: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0/0/0, changed state to down %IOSXE-3-PLATFORM: SIP0: Mar 9 10:18:22 pman.sh: %PMAN-3-PROCHOLDDOWN: The process mcpcc-lc-ms has been helddown (rc 134) %IOSXE_OIR-6-REMSPA: SPA removed from subslot 0/0, interfaces disabled %SPA_OIR-6-OFFLINECARD: SPA (BUILT-IN-EPA-8x1G) offline in subslot 0/0 %IOSXE_OIR-6-INSSPA: SPA inserted in subslot 0/0

Conditions

Below commands are configured under interface: ip accounting mac-address input ip accounting mac-address output

Workaround

1) Disable accounting mac-address: interface GigabitEthernet0/0/X no ip accounting mac-address input no ip accounting mac-address output 2) Downgrade to 16.6.3

Further Problem Description