Symptom

If a 9400 linecard reports a "hw-faulty" status, when user attempts to poll the status of the linecard via SNMP, the information is not reported back. 9400#sh mod Chassis Type: C9407R Mod Ports Card Type Model Serial No. ---+-----+--------------------------------------+--------------+-------------- 1 48 48-Port UPOE w/ 24p mGig 24p RJ-45 C9400-LC-48UX JAE224705WP 2 48 48-Port UPOE w/ 24p mGig 24p RJ-45 C9400-LC-48UX JAE2248004Z 3 10 Supervisor 1 Module C9400-SUP-1 JAD224807SP 4 10 Supervisor 1 Module C9400-SUP-1 JAD2248011Y 5 48 48-Port UPOE w/ 24p mGig 24p RJ-45 C9400-LC-48UX JAE22480042 6 48 48-Port UPOE w/ 24p mGig 24p RJ-45 C9400-LC-48UX JAE224600T0 7 48 48-Port UPOE w/ 24p mGig 24p RJ-45 C9400-LC-48UX JAE22420D23 Mod MAC addresses Hw Fw Sw Status ---+--------------------------------+----+------------+------------------+-------- 1 D4C9.3CF4.54AC to D4C9.3CF4.54DB 1.0 16.6.2r[FC1] 16.09.03 hw-faulty <----- 2 70EA.1A5E.DEF0 to 70EA.1A5E.DF1F 1.0 16.6.2r[FC1] 16.09.03 ok 3 A8B4.56BF.89EC to A8B4.56BF.89F5 2.0 16.6.2r[FC1] 16.09.03 ok 4 A8B4.56BF.89F6 to A8B4.56BF.89FF 2.0 16.6.2r[FC1] 16.09.03 ok 5 A8B4.5640.9DE4 to A8B4.5640.9E13 1.0 16.6.2r[FC1] 16.09.03 ok 6 F80F.6FBB.F264 to F80F.6FBB.F293 1.0 16.6.2r[FC1] 16.09.03 ok 7 A8B4.5601.D6C8 to A8B4.5601.D6F7 1.0 16.6.2r[FC1] 16.09.03 ok Mod Redundancy Role Operating Redundancy Mode Configured Redundancy Mode ---+-------------------+-------------------------+--------------------------- 3 Active sso sso 4 Standby sso sso Chassis MAC address range: 44 addresses from a8b4.56bf.89c0 to a8b4.56bf.89eb See SNMP out below, notice how module 1000 is not present in either output. $ snmpbulkwalk XXXXXXXX 9400 1.3.6.1.4.1.9.9.117.1.2.1.1.2 SNMPv2-SMI::enterprises.9.9.117.1.2.1.1.2.2000 = INTEGER: 2 SNMPv2-SMI::enterprises.9.9.117.1.2.1.1.2.3000 = INTEGER: 2 SNMPv2-SMI::enterprises.9.9.117.1.2.1.1.2.4000 = INTEGER: 2 SNMPv2-SMI::enterprises.9.9.117.1.2.1.1.2.5000 = INTEGER: 2 SNMPv2-SMI::enterprises.9.9.117.1.2.1.1.2.6000 = INTEGER: 2 SNMPv2-SMI::enterprises.9.9.117.1.2.1.1.2.7000 = INTEGER: 2 $ snmpbulkwalk XXXXXXXX 9400 1.3.6.1.2.1.47.1.1.1.1.13 | grep -v \"\" SNMPv2-SMI::mib-2.47.1.1.1.1.13.1 = STRING: "C9407R" SNMPv2-SMI::mib-2.47.1.1.1.1.13.15 = STRING: "C9400-PWR-3200AC" SNMPv2-SMI::mib-2.47.1.1.1.1.13.22 = STRING: "C9400-PWR-3200AC" SNMPv2-SMI::mib-2.47.1.1.1.1.13.29 = STRING: "C9400-PWR-3200AC" SNMPv2-SMI::mib-2.47.1.1.1.1.13.50 = STRING: "C9400-PWR-3200AC" SNMPv2-SMI::mib-2.47.1.1.1.1.13.57 = STRING: "C9400-PWR-3200AC" SNMPv2-SMI::mib-2.47.1.1.1.1.13.64 = STRING: "C9400-PWR-3200AC" SNMPv2-SMI::mib-2.47.1.1.1.1.13.71 = STRING: "C9407-FAN" SNMPv2-SMI::mib-2.47.1.1.1.1.13.2000 = STRING: "C9400-LC-48UX" SNMPv2-SMI::mib-2.47.1.1.1.1.13.3000 = STRING: "C9400-SUP-1" SNMPv2-SMI::mib-2.47.1.1.1.1.13.3072 = STRING: "SFP-10G-SR " SNMPv2-SMI::mib-2.47.1.1.1.1.13.4000 = STRING: "C9400-SUP-1" SNMPv2-SMI::mib-2.47.1.1.1.1.13.4072 = STRING: "SFP-10G-SR " SNMPv2-SMI::mib-2.47.1.1.1.1.13.5000 = STRING: "C9400-LC-48UX" SNMPv2-SMI::mib-2.47.1.1.1.1.13.6000 = STRING: "C9400-LC-48UX" SNMPv2-SMI::mib-2.47.1.1.1.1.13.7000 = STRING: "C9400-LC-48UX"

Conditions

Any 9400 series linecard that may report "hw-faulty" status will fail to report back its cefcModuleOperStatus when polled via SNMP.

Workaround

None at this time.

Further Problem Description