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OPERATIONAL DEFECT DATABASE
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Failed to connect to server from SSH or console.
Unable to connect to ISE either via SSH or console
Reload the virtual machine one time. Wait for the login screen to be displayed. Reload again the virtual machine. Wait for the login screen to be displayed and wait 10 minutes. The second reload should fix the problem. alternative boot into ADEOS RESCUE image (with TAC) identify mapped /opt partition cd /mnt/sysroot/opt/kong/cert confirm that kong certificates are missing openssl req -x509 -newkey rsa:4096 -keyout key.pem -out isemgmtcert.pem -sha256 -days 365 make sure to specify correct `Common Name` when prompted openssl rsa -in key.pem -out isemgmtcert.pvk chmod 777 isemgmtcert.pvk chmod 644 isemgmtcert.pem power cycle after that into ISE
Using rescue iso or checking support bundle taken using GUI or any other means reveal the next error in "confd-startconfig.log": `/var/log/confd/confd-startconfig.log` Starting all subscriber Configurations... Traceback (most recent call last): File "/opt/system/etc/ise-config/subscriber/ConfdSubscriber.py", line 27, in main() File "/opt/system/etc/ise-config/subscriber/ConfdSubscriber.py", line 19, in main module_imported = importlib.import_module(subscriber) File "/usr/lib64/python3.6/importlib/__init__.py", line 126, in import_module return _bootstrap._gcd_import(name[level:], package, level) File "", line 994, in _gcd_import File "", line 971, in _find_and_load File "", line 955, in _find_and_load_unlocked File "", line 665, in _load_unlocked File "", line 678, in exec_module File "", line 219, in _call_with_frames_removed File "/opt/system/etc/ise-config/subscriber/ip_conf.py", line 24, in from parse_confd_xml import parse_xml_mod File "/opt/system/etc/ise-config/subscriber/parse_confd_xml.py", line 20, in maapi.connect(ms, config.LOCAL_HOST_IP, _confd.PORT) _confd.error.Error: system call failed (24): Failed to connect to ConfD: Connection refused Traceback (most recent call last): File "/opt/system/etc/ise-config/subscriber/update_nic_interface.py", line 104, in enable_commands_generation() File "/opt/system/etc/ise-config/subscriber/update_nic_interface.py", line 54, in enable_commands_generation maapi.connect(sock=wsock, ip=config.LOCAL_HOST_IP, port=_confd.CONFD_PORT) _confd.error.Error: system call failed (24): Failed to connect to ConfD: Connection refused