Symptoms

This article covers the system requirements for installing the CrowdStrike Falcon Sensor. Affected Products: CrowdStrike Falcon Sensor Affected Versions: v1320 and Later Affected Operating Systems: WindowsMacLinuxChromeOSiOSAndroid

Cause

Not applicable

Resolution

Network Requirements Ports and Protocols: TLS: 1.2 or later on port 443 Firewall Allowlist: CrowdStrike Falcon Sensor requires outbound traffic to be added to the allowlist for: US-1 environments: ts01-b.cloudsink.netlfodown01-b.cloudsink.netlfoup01-b.cloudsink.nethttps://falcon.crowdstrike.comhttps://assets.falcon.crowdstrike.comhttps://assets-public.falcon.crowdstrike.comhttps://api.crowdstrike.comhttps://firehose.crowdstrike.com US-2 environments: ts01-gyr-maverick.cloudsink.netlfodown01-gyr-maverick.cloudsink.netlfoup01-gyr-maverick.cloudsink.nethttps://falcon.us-2.crowdstrike.comhttps://assets.falcon.us-2.crowdstrike.comhttps://assets-public.us-2.falcon.crowdstrike.comapi.us-2.crowdstrike.comhttps://firehose.us-2.crowdstrike.com US-GOV-1 environments: https://ts01-laggar-gcw.cloudsink.netsensorproxy-laggar-g-524628337.us-gov-west-1.elb.amazonaws.comhttps://lfodown01-laggar-gcw.cloudsink.netELB-Laggar-P-LFO-DOWNLOAD-1265997121.us-gov-west-1.elb.amazonaws.comhttps://falcon.laggar.gcw.crowdstrike.comlaggar-falconui01-g-245478519.us-gov-west-1.elb.amazonaws.comapi.laggar.gcw.crowdstrike.comhttps://firehose.laggar.gcw.crowdstrike.comfalconhose-laggar01-g-720386815.us-gov-west-1.elb.amazonaws.com US-GOV-2 environments: ts01-us-gov-2.cloudsink.netlfodown01-us-gov-2.cloudsink.netapi.us-gov-2.crowdstrike.comfirehose.us-gov-2.crowdstrike.com EU-1 environments: ts01-lanner-lion.cloudsink.netlfodown01-lanner-lion.cloudsink.netlfoup01-lanner-lion.cloudsink.nethttps://assets.falcon.eu-1.crowdstrike.comhttps://assets-public.falcon.eu-1.crowdstrike.comapi.eu-1.crowdstrike.comhttps://firehose.eu-1.crowdstrike.com Falcon Console Supported Browsers: Google ChromeMicrosoft Edge (Chromium) Note: Because Falcon is browser-based, having the most up-to-date version of a supported browser installed is important. If you are experiencing issues accessing Falcon or using its features in a supported browser, confirm that the browser is updated to the latest version. Console Access URLs US-1: https://falcon.crowdstrike.comUS 2: https://falcon.us-2.crowdstrike.comUS-GOV-1: https://falcon.laggar.gcw.crowdstrike.comUS-GOV-2: https://falcon.us-gov-2.crowdstrike.comEU-1: https://falcon.eu-1.crowdstrike.com Click Windows, Mac, Linux, Falcon Insight for ChromeOS, or Mobile for specific platform software requirements. Windows General Requirements: Local Administration rights for installation Click the appropriate CrowdStrike Falcon Sensor version for supported operating systems. For more information, reference How to Identify the CrowdStrike Falcon Sensor Version. 6.44.15803 and Later Operating Systems (64 bit): Desktop: Windows 11 v22H2 - September 2022 Update - Build 22621v21H2 - October 2021 Update - Build 22000 Windows 101 v22H2 - October 2022 Update - Build 19045v21H2 - November 2021 Update - Build 19044v21H1 - May 2021 Update - Build 19043v20H2 - October 2020 Update - Build 19043v1809 - October 2018 Update - Redstone 5v1607 - Anniversary Update - Redstonev1507 - Threshold 1 Windows 8.1Windows 7 SP12Windows Embedded 72 Server: Windows Server 2022Windows Server 20193Windows Server 20163Windows Server 2012 R23Windows Server 20123Windows Server 2008 R2 SP1234 Operating Systems (32 bit): Windows 10 v22H2 - October 2022 Update - Build 190455v21H2 - November 2021 Update - Build 19044v21H1 - May 2021 Update - Build 190436v20H2 - October 2020 Update - Build 19043v1809 - October 2018 Update - Redstone 5 Windows 7 SP124Windows Embedded 724 1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security Windows Version Compatibility.2Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419) and 4490628 (https://support.microsoft.com/help/4490628). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security Products.3Server Core (2016, 2019, and 2022) is supported.3Server Core (2008 and 2012) and Minimal Server (2012) are not supported.4Requires Microsoft Windows Security Update KB3033929.5Minimum sensor version supported 6.47.161036Last supported sensor version 6.49.16303 Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running? Mac General Requirements: Local Administration rights for installation Proxy Connections: CrowdStrike Falcon Sensor supports proxy connections: Auto-Proxy DiscoveryAutomatic proxy configuration (Pac URL)Static web proxy (HTTP) Note: Proxy Authentication is not supported. Click the appropriate CrowdStrike Falcon Sensor version for supported operating systems. For more information, reference How to Identify the CrowdStrike Falcon Sensor Version. 6.45.15801 and Later Operating Systems (64 bit): macOS Ventura 13.xmacOS Monterey 12.xmacOS Big Sur 11.x1 1Last supported sensor version 6.57 Linux General Requirements: Local Administration rights for installation Click the appropriate CrowdStrike Falcon Sensor version for supported operating systems. For more information, reference How to Identify the CrowdStrike Falcon Sensor Version. v6.45.14203 and Later Operating Systems (32 and 62 bit): Alma Linux 9.08.718.4 to 8.6 Amazon Linux 22Amazon Linux AMI 2018.0322017.09 CentOS 8.0 to 8.57.4 to 7.926.7 to 6.10 Debian 11109.1 to 9.42 Oracle Linux 87 - UEK 3, 4, 5, 66 - UEK 3, 4Red Hat Compatible Kernel Red Hat Enterprise Linux 9.08.0 to 8.77.4 to 7.926.7 to 6.10 Rocky Linux 9.08.718.4 to 8.6 SUSE Linux Enterprise 15.415 to 15.3212.2 to 12.5211.43 Ubuntu 20.04 LTS18.0.4 LTS218-AWS16.04.5 LTS16.04 LTS216-AWS14.04 LTS 1Minimum sensor version supported 6.48.145042Supports Docker3Requires OpenSSL v1.01e or later Falcon Insight for ChromeOS Note: Falcon Insight for ChromeOS is available in US-1, US-2, and EU-1 CrowdStrike cloud environments. System Requirements ChromeOS version 113 or later Device Requirements Chrome Enterprise-managed ChromeOS device. Subscription Requirements Falcon Insight for ChromeOS (a Falcon Insight XDR add-on) Mobile Mobile system requirements differ between iOS and Android. Click on the appropriate operating system platform for more information. iOS Click the appropriate CrowdStrike Falcon Sensor version for supported operating systems. For more information, reference How to Identify the CrowdStrike Falcon Sensor Version. v2022.12.1 and Later Operating Systems: iOS 14 and later Android Click the appropriate CrowdStrike Falcon Sensor version for supported operating systems. For more information, reference How to Identify the CrowdStrike Falcon Sensor Version. v2022.09.3230001 and Later Operating Systems: Android 13 and later18 to 12 1Minimum sensor version supported 2022.07.3210001 To contact support, reference Dell Data Security International Support Phone Numbers.Go to TechDirect to generate a technical support request online.For additional insights and resources, join the Dell Security Community Forum.

Support Cases