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OPERATIONAL DEFECT DATABASE
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During Granular Level Recovery (GLR) restore from a DAG client to a GLR proxy the two events below are generated in MCS, as well emailed to Avamar Administrator account: Event Code = 30999 Event Date/Time = 06/17-11:31:29.00755 Event Type = ERROR Event Severity = PROCESS Event Summary = Activity failed - client error(s). Software Source = MCS:BS Event Code = 30923 Event Date/Time = 06/17-11:31:29.00766 Event Type = WARNING Event Severity = PROCESS Event Summary = Client NAH activity with non-unique sessionid for clientname and pidnumber 3001 Software Source = MCS:BS Hardware Source = Administrator Server = s Administrator Server version = Avamar Server = Avamar Server systemid = Avamar Server productId = Avamar Server version = Backup & Recovery Manager Url = Data Domain System = Data Domain System OS version = Data Domain System serial number = Event Data = Entry key = wid Entry value = COD-NAH-9165548705159909 Entry key = clientname Entry value = Entry key = pidnumber Entry value = 3001 Entry key = requestor Entry value = <requestor domain="/" product="MCS" role="Administrator" user="root" /> Avamar GSAN Log shows: 2022/06/17-16:48:25.68973 {0.0} [srvm-50831251#srv:017] syslog: msg=[Error: avtar Error : Path ".system_info\BackupComponentsDocument.xml" not found in backup. (Element 'BackupComponentsDocument.xml' at position 1 in search path '.system_info\BackupComponentsDocument.xml' not found)%0A] host=[srvglres] time=[Fri Jun 17 12:48:25 2022 Eastern Daylight Time] build=[version=19.4.100-116 date=Oct 16 2020 15:51:11 msg=13-10 SSL=TLSv1 OpenSSL 1.0.2u-fips 20 Dec 2019 Zlib=1.2.3 (modified) LZO=1.08 Jul 12 2002 platform=Windows Server 2019 Standard Server Edition (No Service Pack) 64-bit OS=Windows Server 2019 Standard Server Edition (No Service Pack) 64-bit Processor=AMD64] 2022/06/17-17:31:03.83269 {0.0} [srvm-50846955#srv:2418] syslog: msg=[Error: avtar Error : Path ".system_info\BackupComponentsDocument.xml" not found in backup. (Element 'BackupComponentsDocument.xml' at position 1 in search path '.system_info\BackupComponentsDocument.xml' not found)%0A] host=[srvglres] time=[Fri Jun 17 13:31:03 2022 Eastern Daylight Time] build=[version=19.4.100-116 date=Oct 16 2020 15:51:11 msg=13-10 SSL=TLSv1 OpenSSL 1.0.2u-fips 20 Dec 2019 Zlib=1.2.3 (modified) LZO=1.08 Jul 12 2002 platform=Windows Server 2019 Standard Server Edition (No Service Pack) 64-bit OS=Windows Server 2019 Standard Server Edition (No Service Pack) 64-bit Processor=AMD64] The GLR completes without any error.
Exchange VSS plug-in checks for .".system_info\BackupComponentsDocument.xml" during the restore.However, for federated client, the BackupComponentsDocument.xml is not created in system_info (by design).
The restore completes successfully.This is a cosmetic error, which can be ignored.Avamar Engineering has created an internal Bug# 338280 to address this in the future release.