Bug ID 1353957: The message "Error getting auth token from login provider" is displayed in the GUI ... Symptoms ... When you access GUI pages that use REST API token-based authentication, the pages fail to load with the message "Error getting auth token from login provider". ... You may also observe a red banner with the message: "The iApp LX sub-system is currently unresponsive." ... GUI pages that use REST API token-based authentication will not load. ... If the auth-pam-idle-timeout is other than 1200 list sys httpd auth-pam-idle-timeout sys httpd { auth-pam-idle-timeout 1200 } ... Workaround ... Use the following tmsh commands: tmsh modify sys httpd auth-pam-idle-timeout 1200 tmsh save sys config tmsh restart sys service httpd wait for 2 minutes Delete cookies from /var/run/pamcache rm -f /var/run/pamcache/* Users authenticated in the TMUI will log out automatically. ... After logging back in, TMUI pages should load properly. ... for VIPRION tmsh modify sys httpd auth-pam-idle-t...