Symptoms
-- iApps, DNS, and Acceleration menus are getting hidden when activating a new license or re-activating an existing license.
-- Running the Setup wizard does not complete.
Impact
Menus are not visible. Cannot use DNS and Acceleration menu and features. Also there is impact on BIG-IP setup wizard.
This occurs because v14.0.0 introduced 'SSLo as a licensed add-on'. The new license is incompatible with / causes problems when trying to use those add-on licenses in earlier software versions.
Conditions
-- Post 14.x SSL Orchestrator (SSLO) add-on license.
-- Attempt to the iApps, DNS, and Acceleration menus.
-- Attempt to run the Setup wizard.
Fix Information
iApps, DNS, and Acceleration menus now stay visible when activating a new license or re-activating an existing license, and running the Setup wizard completes as expected.