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VMware - Defect ID: 468787

Smarts IP: After upgrading CISCO FiberChannel Switch .1.3.6.1.4.1.9.12.3.1.3.377 IOS, Smarts is now discovering Transceiver Cards and the snmpagent is reporting a critical Status on these cards

Last updated on 12/16/2018

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Vendor details

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Symptoms

High number of critical alarms generated on CISCO FibreChannelSwitch, .1.3.6.1.4.1.9.12.3.1.3.377 with regard to Transceiver Cards.This also impacts .1.3.6.1.4.1.9.12.3.1.3.375After upgrading the IOS to Cisco NX-OS(tm) m9500, Software (m9500-sf2ek9-mz), Version 6.2(11b), RELEASE SOFTWARE Copyright (c) 2002-2013 by Cisco Systems, Inc. Smarts is now discovering Transceiver Cards and the snmpagent is reporting a critical Status on these cards, and Smarts generates the Critical Alert. The Status of this card reporting CRITICAL

Cause

The possible cause is that the IOS has been updated and is now reporting on the Transceiver cards and showing a critical status

Resolution

Once the IOS is upgraded on these Cisco FibreChannelSwitch, .1.3.6.1.4.1.9.12.3.1.3.377, you can update the local custom-end-post.asl file(Located here: IP/smarts/rules/discovery/custom) to include the following customization to unmanage the Transceiver cards. } /* * Custom Update: Code to Explicitly Unmanage cards-slots-ports that have reference to Transceiver Slot and Port */ foreach int ( getInstances("Card")){ intObj=object(int); if ( intObj->IsManaged && glob("*FABRIC*", intObj->DisplayName) && glob("*Transceiver*", intObj->DisplayName) && glob("*port*", intObj->DisplayName)) { intObj->unmanage() ? LOG; print("Unmanaged Card: ".intObj->DisplayName ) ? IGNORE, LOG; } }Currently EMC is investigating this issue and the above is a workaround to assist in clearing the alerts for these Transceiver Cards. by not managing these cards. If you have upgraded any other Nexus 9000 Series Switches with this IOS version and experience this issue, please contact EMC Technical Support to report the issue.

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BugZero | VMware BugID 468787 - Smarts IP: After upgrading CISCO FiberChannel Swit...