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Creating a protection group fails during placeholder creation step:You see this error: PBM error occurred during PreCreateCheckCallback: Connection refused In the Dr.log file, you see entries similar to: 2018-04-03T09:41:43.453-04:00 verbose vmware-dr[02344] [Originator@6876 sub=ProductionVmManagerImpl opID=5fe36d70] [UpdatePlaceholderVmInfo] Updating PlaceholderVmInfo for protected VM 'protected-vm-24455':--> (dr.replication.ProtectedVm.PlaceholderVmInfo) {--> vm = <unset>, --> folder = <unset>, --> computeResource = <unset>, --> resourcePool = <unset>, --> host = <unset>, --> datacenter = <unset>, --> placeholderCreationFault = (vmodl.fault.SystemError) {--> faultCause = (vmodl.MethodFault) null, --> faultMessage = <unset>, --> reason = " PBM error occurred during PreCreateCheckCallback: Connection refused"--> msg = "A general system error occurred: PBM error occurred during PreCreateCheckCallback: Connection refused"--> }, --> repairNeeded = true --> }service-control --status vmware-vpx-workflow In the vpxd.log file on DR vCenter, you see entries similar to: 2018-04-03T09:41:44.034-04:00 info vpxd[7F39FF366700] [Originator@6876 sub=vpxLro opID=251adf5f:cd52-39] [VpxLRO] -- BEGIN task-2862 -- group-v41 -- vim.Folder.createVm -- 52ba72f1-a57c-4a3c-a60f-d30583a1d10f(52d8bf33-59ad-138f-fd78-2d98f69e3ee9)2018-04-03T09:41:44.036-04:00 info vpxd[7F39FF366700] [Originator@6876 sub=vpxLro opID=251adf5f:cd52-39-01] [VpxLRO] -- BEGIN lro-245274 -- -- VmprovWorkflow --2018-04-03T09:41:44.036-04:00 info vpxd[7F39FF366700] [Originator@6876 sub=VmProv opID=251adf5f:cd52-39-01] Execute local action vpx.vmprov.InvokePrechecks (5%)2018-04-03T09:41:44.036-04:00 info vpxd[7F39FF366700] [Originator@6876 sub=VmProv opID=251adf5f:cd52-39-01] Invoking callback type 0 on CryptoManager2018-04-03T09:41:44.036-04:00 info vpxd[7F39FF366700] [Originator@6876 sub=VmProv opID=251adf5f:cd52-39-01] Invoking callback type 0 on DVS2018-04-03T09:41:44.036-04:00 info vpxd[7F39FF366700] [Originator@6876 sub=VmProv opID=251adf5f:cd52-39-01] Invoking callback type 0 on EventEmitter2018-04-03T09:41:44.036-04:00 info vpxd[7F39FF366700] [Originator@6876 sub=VmProv opID=251adf5f:cd52-39-01] Invoking callback type 0 on FT2018-04-03T09:41:44.036-04:00 info vpxd[7F39FF366700] [Originator@6876 sub=VmProv opID=251adf5f:cd52-39-01] Invoking callback type 0 on InvtId2018-04-03T09:41:44.036-04:00 info vpxd[7F39FF366700] [Originator@6876 sub=VmProv opID=251adf5f:cd52-39-01] Invoking callback type 0 on Iofilter2018-04-03T09:41:44.036-04:00 info vpxd[7F39FF366700] [Originator@6876 sub=VmProv opID=251adf5f:cd52-39-01] Invoking callback type 0 on PbmCallBack2018-04-03T09:41:44.036-04:00 info vpxd[7F39FF366700] [Originator@6876 sub=pbm opID=251adf5f:cd52-39-01] PBMCallback: PreProvisionProcess: Calling pbm PreProvisionProcess2018-04-03T09:41:44.036-04:00 warning vpxd[7F39FDC38700] [Originator@6876 sub=Default] Failed to connect socket; <io_obj p:0x00007f3a501ee580, h:83, <TCP '0.0.0.0:0'>, <TCP '127.0.0.1:8190'>>, e: system:111(Connection refused)2018-04-03T09:41:44.037-04:00 error vpxd[7F39FF366700] [Originator@6876 sub=pbm opID=251adf5f:cd52-39-01] PBMCallback: HandleInternalFaultMessage: PBM error occurred during PreCreateCheckCallback: Connection refused2018-04-03T09:41:44.037-04:00 error vpxd[7F39FF366700] [Originator@6876 sub=VmProv opID=251adf5f:cd52-39-01] Get exception while executing action vpx.vmprov.InvokePrechecks: N5Vmomi5Fault11SystemError9ExceptionE(vmodl.fault.SystemError)--> [context]zKq7AVECAAAAAEklWwAgdnB4ZAAAeF4rbGlidm1hY29yZS5zbwAAEBcbAMppGAEu0VR2cHhkAAFD01QB3B6rAXauqgGhxcwBX8/MATHfzwEJmNABMtHNAbjzzQEF+c0BS59zAcCUcwFPuHMBon9zAT16yQFGe8kBeKZ4gkNdBgFsaWJ2aW0tdHlwZXMuc28AAfymdAFLn3MBwJRzAU+4cwGAC3QAR6wjAC6vIwA3tysDVHQAbGlicHRocmVhZC5zby4wAAQdjA5saWJjLnNvLjYA[/context]2018-04-03T09:41:44.040-04:00 info vpxd[7F39FF366700] [Originator@6876 sub=VmProv opID=251adf5f:cd52-39-01] Workflow context:--> (vpx.vmprov.CreateContext) {--> cbData = (vmodl.KeyAnyValue) [--> (vmodl.KeyAnyValue) {--> key = "pbmPreCheckSkipped",--> value = false--> }2018-04-03T09:41:44.043-04:00 error vpxd[7F39FF366700] [Originator@6876 sub=vpxLro opID=251adf5f:cd52-39-01] [VpxLRO] Unexpected Exception: N5Vmomi5Fault11SystemError9ExceptionE(vmodl.fault.SystemError)--> [context]zKq7AVECAAAAAEklWwAgdnB4ZAAAeF4rbGlidm1hY29yZS5zbwAAEBcbAMppGAEu0VR2cHhkAAFD01QB3B6rAXauqgGhxcwBX8/MATHfzwEJmNABMtHNAbjzzQEF+c0BS59zAcCUcwFPuHMBon9zAT16yQFGe8kBeKZ4gkNdBgFsaWJ2aW0tdHlwZXMuc28AAfymdAFLn3MBwJRzAU+4cwGAC3QAR6wjAC6vIwA3tysDVHQAbGlicHRocmVhZC5zby4wAAQdjA5saWJjLnNvLjYA[/context]2018-04-03T09:41:44.046-04:00 info vpxd[7F39FF366700] [Originator@6876 sub=vpxLro opID=251adf5f:cd52-39-01] [VpxLRO] -- FINISH lro-2452742018-04-03T09:41:44.046-04:00 info vpxd[7F39FF366700] [Originator@6876 sub=Default opID=251adf5f:cd52-39-01] [VpxLRO] -- ERROR lro-245274 -- -- VmprovWorkflow: vmodl.fault.SystemError:--> Result:--> (vmodl.fault.SystemError) {--> faultCause = (vmodl.MethodFault) null,--> faultMessage = <unset>,--> reason = " PBM error occurred during PreCreateCheckCallback: Connection refused"--> msg = ""--> }--> Args: Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment.
This issue occurs because the VMware vSphere Profile-Driven Storage service was not running on vCenter DR site.
To resolve this issue, start the VMware vSphere Profile-Driven Storage service on vCenter DR site.
For more information on stopping and starting vCenter service, see Stopping, starting, or restarting VMware vCenter Server Appliance 6.x services.