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Update Manager tab is missing for vCenter Inventory objects in vSphere-Client (Flash) after upgrading to vCenter Server Appliance 6.7 Update releasesUpdates tab is missing for vCenter Inventory objects in vSphere-ui Client (H5 Client) after upgrading to vCenter Server Appliance 6.7 Update releasesAdministration -> Solutions -> Client Plug-Ins does not list VMware Update Manager for both vSphere-Client and vSphere-ui ClientCheck for New Plug-ins does not fetch VMware Update Manager plug-inUpdate Manager service is in running state and Web Client shows Tasks initiated by Update Manager in Recent Tasks
To resolve this issue, fix any Trust Anchor mismatch in Service registrations to Lookupservice following the procedure documented in vCenter Server or Platform Services Controller certificate validation error messages for external solutions in environments with a External Platform Services ControllerRestart the vSphere Web Client and the vSphere Client services service-control --restart vsphere-ui service-control --restart vsphere-client If the Update Manager Plug-in is missing after fixing Trust Anchor mismatch in both clients.To manually place the Plug-in files to their expected location: Take an SSH session to vCenter Server ApplianceDownload Update Manager Plug-in files from these locations: https://<vCenter Server FQDN>:9087/vci/downloads/vum-htmlclient.ziphttps://<vCenter Server FQDN>:9087/vci/downloads/vumclient.zipTo below folders respectively: /etc/vmware/vsphere-ui/cm-service-packages/com.vmware.cis.vsphereclient.plugin/./etc/vmware/vsphere-client/cm-service-packages/com.vmware.cis.vsphereclient.plugin/ For Example curl command to download the files: curl https://<vCenterFQDN>:9087/vci/downloads/vum-htmlclient.zip --insecure >/etc/vmware/vsphere-ui/cm-service-packages/com.vmware.cis.vsphereclient.plugin/vum-htmlclient.zip curl https://<vCenterFQDN>:9087/vci/downloads/vumclient.zip --insecure >/etc/vmware/vsphere-client/cm-service-packages/com.vmware.cis.vsphereclient.plugin/vumclient.zip Check the version of Update Manager service registration in VMware Lookup Service. python /usr/lib/vmidentity/tools/scripts/lstool.py list --url http://localhost:7080/lookupservice/sdk --type client --product com.vmware.vum Note down the version property in the output. For example: Version: 6.7.0.41703 Extract the Update Manager Plug-in zip files downloaded in Step 2: Note: The target directories must contain the plug-in versions registered in VMware Update Manager vum-htmlclient.zip to com.vmware.vum.client-<version> vumclient.zip to com.vmware.vcIntegrity.vcIntegrity-<version> For example: unzip /etc/vmware/vsphere-ui/cm-service-packages/com.vmware.cis.vsphereclient.plugin/vum-htmlclient.zip -d /etc/vmware/vsphere-ui/cm-service-packages/com.vmware.cis.vsphereclient.plugin/com.vmware.vum.client-6.7.0.41703 unzip /etc/vmware/vsphere-client/cm-service-packages/com.vmware.cis.vsphereclient.plugin/vumclient.zip -d /etc/vmware/vsphere-client/cm-service-packages/com.vmware.cis.vsphereclient.plugin/com.vmware.vcIntegrity.vcIntegrity-6.7.0.41703 Change the owners of the plug-in directories. vsphere-ui for /etc/vmware/vsphere-ui/cm-service-packages/com.vmware.cis.vsphereclient.plugin/com.vmware.vum.client-<version> vsphere-client for /etc/vmware/vsphere-client/cm-service-packages/com.vmware.cis.vsphereclient.plugin/com.vmware.vcIntegrity.vcIntegrity-<version> For example: chown -R vsphere-ui /etc/vmware/vsphere-ui/cm-service-packages/com.vmware.cis.vsphereclient.plugin/com.vmware.vum.client-6.7.0.41703 chown -R vsphere-client /etc/vmware/vsphere-client/cm-service-packages/com.vmware.cis.vsphereclient.plugin/com.vmware.vcIntegrity.vcIntegrity-6.7.0.41703 Remove the plug-in zip files from their locations from Step 2. For example: rm /etc/vmware/vsphere-ui/cm-service-packages/com.vmware.cis.vsphereclient.plugin/vum-htmlclient.zip rm /etc/vmware/vsphere-client/cm-service-packages/com.vmware.cis.vsphereclient.plugin/vumclient.zip Restart vSphere Client and vSphere Web Client: service-control --restart vsphere-ui service-control --restart vsphere-client Log in to both the clients and validate Update Manager plug-in availability.