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vLCM fails to download the updates from HTTPS depot url if proxy is configured on vCenter Server(VCSA) using credentials/var/log/vmware/vmware-updatemgr/vum-server/lifecycle.log: ImageManagerCTL: 48833: 2020-09-28 14:49:12,290 Downloader:262 INFO Opening https://hostupdate.vmware.com/software/VUM/PRODUCTION/iovp-main/vmw-depot-index.xml for downloadImageManagerCTL: 48833: 2020-09-28 14:49:12,372 DepotCollection:271 INFO Could not download from depot at https://hostupdate.vmware.com/software/VUM/PRODUCTION/iovp-main/vmw-depot-index.xml, skipping (('https://hostupdate.vmware.com/software/VUM/PRODUCTION/iovp-main/vmw-depot-index.xml', '', '<urlopen error [Errno -2] Name or service not known>'))ImageManagerCTL: 48833: 2020-09-28 14:49:12,372 DepotMgr:137 ERROR Unable to connect to depot(s) https://hostupdate.vmware.com/software/VUM/PRODUCTION/iovp-main/vmw-depot-index.xml:('https://hostupdate.vmware.com/software/VUM/PRODUCTION/iovp-main/vmw-depot-index.xml', '', "Could not download from depot at https://hostupdate.vmware.com/software/VUM/PRODUCTION/iovp-main/vmw-depot-index.xml, skipping (('https://hostupdate.vmware.com/software/VUM/PRODUCTION/iovp-main/vmw-depot-index.xml', '', '<urlopen error [Errno -2] Name or service not known>'))")Traceback (most recent call last): File "/usr/lib/vmware-imagebuilder/site-packages/vmware/esximage/Utils/Proxy.py", line 209, in _https_open h.request(req.get_method(), selector, req.data, headers) File "/usr/lib/python3.7/http/client.py", line 1252, in request self._send_request(method, url, body, headers, encode_chunked) File "/usr/lib/python3.7/http/client.py", line 1298, in _send_request self.endheaders(body, encode_chunked=encode_chunked) File "/usr/lib/python3.7/http/client.py", line 1247, in endheaders self._send_output(message_body, encode_chunked=encode_chunked) File "/usr/lib/python3.7/http/client.py", line 1026, in _send_output self.send(msg) File "/usr/lib/python3.7/http/client.py", line 966, in send self.connect() File "/usr/lib/vmware-imagebuilder/site-packages/vmware/esximage/Utils/Proxy.py", line 126, in connect sock = socket.create_connection((proxyport[0], int(proxyport[1] or 80))) File "/usr/lib/python3.7/socket.py", line 707, in create_connection for res in getaddrinfo(host, port, 0, SOCK_STREAM): File "/usr/lib/python3.7/socket.py", line 748, in getaddrinfo for res in _socket.getaddrinfo(host, port, family, type, proto, flags):socket.gaierror: [Errno -2] Name or service not known Note: The preceding log excerpts are only examples. Date, time, and environmental variables may vary depending on your environment. There are duplicate URLs in the Download Source section.
This issue is resolved in VMware vCenter Server 7.0 Update 1c (build number 17327517).
In order to workaround the issue, re-configure the Download Source with HTTP based URLs Log in to the VCSA using vSphere ClientNavigate to Menu -> Lifecycle Manager -> SettingsClick on Patch SetupSelect each Download Source and click Disable Default Download Source:https://hostupdate.vmware.com/software/VUM/PRODUCTION/addon-main/vmw-depot-index.xmlhttps://hostupdate.vmware.com/software/VUM/PRODUCTION/main/vmw-depot-index.xmlhttps://hostupdate.vmware.com/software/VUM/PRODUCTION/iovp-main/vmw-depot-index.xmlhttps://hostupdate.vmware.com/software/VUM/PRODUCTION/vmtools-main/vmw-depot-index.xml Note: Copy custom download source urls manually and add it as http Click on New and add the Download Sources as http URL's http://hostupdate.vmware.com/software/VUM/PRODUCTION/addon-main/vmw-depot-index.xmlhttp://hostupdate.vmware.com/software/VUM/PRODUCTION/main/vmw-depot-index.xmlhttp://hostupdate.vmware.com/software/VUM/PRODUCTION/iovp-main/vmw-depot-index.xmlhttp://hostupdate.vmware.com/software/VUM/PRODUCTION/vmtools-main/vmw-depot-index.xml Click on Actions and select Sync Updates to confirm Note: ensure the URLs appear once and are not duplicated.