Purpose
The current Discovery.awmdm.com SSL certificate expired on August 7, 2021. This affects all supported User Environment Manager (UEM) versions.
Impact / Risks
SaaS Customers
Workspace ONE UEM SaaS customers will not be impacted, as VMware’s SaaS operations team has updated the primary and backup certificates for all hosted environments. A list of all supported releases of Workspace ONE UEM and their End of General Support date can be found here.
On-Premise Customers
Once the certificate expires, on-premises customers running UEM versions lower than v2105 that have ‘auto-discovery SSL pinning’ enabled will be unable to perform the following:
Register new email domains for auto-discoverySync SSL pinning certificates from Device Services to the Auto-discovery server
Resolution
For On-premises customers you will have the option if 'auto-discovery SSL Pinning is enabled' at the Global Organization group level by navigating to the Workspace ONE UEM Console then clicking on Groups & Setting > All Settings > Admin > Cloud Services
If customers wish to keep auto-discovery SSL Pinning enabled then upload the new primary certificate and new backup certificate by navigating to Groups & Settings > All Settings > Admin > Cloud Services at the Global Organization group.Alternatively, customers can opt to Disable auto-discovery SSL pinning.
