Symptoms
Attempting to execute Telgraph agent tasks in vRealize Operations 8.10.x, such as installing, uninstalling, or upgrading an agent may fail with the error:
Task with operation install failed at <time stamp> with reason Bootstrap Failed for VM VM_ID with error message:{ "status":"FAILED", "data":[ { "status":"FAILED", "message":"Prerequisite Check Failed. ARC Ports Unreachable: 4505", "stage":"-1" } ], "currentstage":"-1", "totalstages":"-1"}
Resolution
This is a know issue impacting vRealize Operations 8.10.x. This is no resolution at this time.To be alerted when this article is updated, click Subscribe.
Workaround
To work around this issue, complete the following:
Log into the applicable Cloud Proxy (configured for Application Monitoring) as root via SSH or Console.Run the following command to cleanup dockers:
./ucp/ucp-config-scripts/ucp-firstboot.sh -a cleanup dockers
Run the following command to automatically reconfigure all settings:
./ucp/ucp-config-scripts/ucp-firstboot.sh
Note: Recommended bootstrapping load should not exceed more than 50 VMs at a time.
