Xerox - Defect ID: KB0029713
Print Job is in the Secure Print Jobs Queue but Job Does Not Print

Overview

Verify the Printer Returns to a Ready State and If Necessary, Upgrade the System Software Check For the Most Recent Active Message or Fault Code and Restart Your Search Check the Supplies Status If the Status is Replace (End of Life), Then Replace the Required Item Ensure the Paper Trays Have Paper, are Loaded Properly and are Properly Configured Release a Secure Print Job Send the Job Again Using a Working Secure Print Passcode Delete a Secure Print Job When the Passcode is Unknown Power Off the Printer, Wait Two Minutes, then Power On the Printer