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Red Hat Integration

Automatically surface relevant and high-risk Cisco operational bugs in ServiceNow before they cause an incident.

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Live Integration Dashboard

Updated every 15 minutes

Data sources

  • Red Hat Bug Tracker

  • BugZero's Enterprise Community

  • BugZero's ODD Community

Data enrichments

  • Bugzilla Bugs (historical archive)

  • BugZero Risk Score

  • Map Vendor Severity to ServiceNow Priority

  • BugZero's ODD Community

Provided and Supported by

BugZero Inc.

Vendor details

Inventory collection

  • Agentless

  • Scans your CMDB (read-only) for only specific products

  • Includes the ability to exclude specific products

Available filters

  • Include or exclude CVEs

  • Vendor Bug Status

  • Component / Service filter

  • Resolution Filter

  • Keyword Filter

  • Bug Announcement Date

  • ServiceNow Operational Status

  • ServiceNow Install Status

Bug Risk Score inputs

  • Vendor Severity

  • Vendor Bug Status

  • Resolution

  • Comments

  • Watchers

  • BugZero's ODD Community

  • BugZero's ODD Insights

Prerequisites

  • BugZero ServiceNow application installed

  • CMDB populated with Make, Model, and Version

  • BugZero software subscription

Other integrations with this vendor

  • None

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Proactive

Identify catastrophic Cisco operational bugs before they cause an outage.

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Efficient

Reduce manual Cisco bug research by surfacing relevant bugs automatically.

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Compliant

Simplify compliance by automatically accounting for all known Cisco operational risks.

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Ready to prevent the next vendor outage?

BugZero | BugZero - Vendor integration - Red Hat