OPERATIONAL DEFECT DATABASE
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BugZero found this defect 28 days ago.
The NetWorker Management Console's (NMC) Recover wizard, or Media->Save Sets tab reports: Could not parse the date time value NON_US_LOCALE_FORMAT Please enter date time in the following format: "nnn j aaaa h:mm:ss x" i.e jan 3, 2025 12:22:04 PM For example:
This issue was raised to NetWorker engineering. Defect NETWORKER-108676 has been raised.The NMC runtime environment (for example NetWorker Runtime Environment (NRE)) is using a non-US locale.
A code fix is expected in NetWorker 19.12.0.0. Workaround: Change the runtime environment locale to US on the host used to access the NMC. Open Windows File explorer window and browse to the NRE installation path: C:\Program Files\NRE\java\jre#.#.#_###\bin NOTE: The JRE folder includes different numbers depending on the NetWorker Runtime Environment version installed. If you are using Oracle licensed Java instead of NRE, browse to the location of your JRE bin directory. Open javacpl.exe from the JRE bin directory.In the Java Control Panel, go to the "Java" tab.Click "View" to open the Java Runtime Environment Settings.Select the JRE that you want to configure and click the "Runtime Parameters" column.Add the following parameters to set the locale to English (United States): -Duser.language=en -Duser.country=US For Example: Click "OK" to save the changes.From the Java Control Panel, Click "Apply", then click "OK." Close the Java Control Panel.If the NMC is already open, close the current session and relaunch the NMC.
