BugZero | Xerox BugID KB0031624 - Fault Code 62-310, 362-310, 362.310.00: Scanner

Xerox - Defect ID: KB0031624

Fault Code 62-310, 362-310, 362.310.00: Scanner - Controller / CCS Communication Fail

Xerox - Defect ID: KB0031624

Fault Code 62-310, 362-310, 362.310.00: Scanner - Controller / CCS Communication Fail

Last updated on 1/7/2024

Overall: 0N/A

Severity: 0N/A

Community: 0N/A

Lifecycle: 0N/A

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Vendor details

Priority: Unspecified
Error Codes: 62.310, 62310, 362310, 362.310, 36231000, 362-310-00

Overall: 0N/A

Severity: 0N/A

Community: 0N/A

Lifecycle: 0N/A

What is the BugZero Risk Score?

Vendor details

Priority: Unspecified
Error Codes: 62.310, 62310, 362310, 362.310, 36231000, 362-310-00

Overview

NOTE: This is a software communication problem between SW modules located on the SBC PWB. Power the printer off using both power switches, and then power on. Try your job again If the problem persists, contact Support for additional assistance.

Fault Codes

62.310, 62310, 362310, 362.310, 36231000, 362-310-00

Original Vendor Announcement

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Xerox - Defect ID: KB0031624

Fault Code 62-310, 362-310, 362.310.00: Scanner - Controller / CCS Communication Fail

Xerox - Defect ID: KB0031624

Fault Code 62-310, 362-310, 362.310.00: Scanner - Controller / CCS Communication Fail

Last updated on 1/7/2024

Vendor details

Vendor details

Description

Overview

Fault Codes

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