Overview
Each of the steps below is a separate procedure
Only proceed to the next numbered procedure if the problem persists.
Make sure to follow the specifications
For details, refer to
Paper Tips to Minimize Jams
Paper and Paper Tray Specifications
Clear the paper jam
For details, refer to
Clear a Paper Jam in Tray 1, 2, 3, or 4.
If the problem persists, power Off/On
For details, refer to
Power Off / On Sequence With Print Server When Troubleshooting.
If the problem persists, contact Support for additional assistance.
Fault Codes
072-102, 72-102, 072102, 72102, 073-102, 73-102, 073102, 73102, 074-102, 74-102, 074102, 74102