OPERATIONAL DEFECT DATABASE
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BugZero found this defect 3 days ago.
12.132, 12132, 312.132, 312132, 312-132-00, 31213200
Follow all jam clearance instructions displayed on the touch screen. Remove paper and any obstructions from the paper path For details on locating paper jams in the printer, refer to Locate Paper Jams. Ensure that there is an Even Gap Between the Finisher and the Device , Rotate the white Wheels on the bottom of the finisher to level it. Power the printer off, wait two minutes, and then power on. If the problem persists, contact Support for additional assistance.
