Symptoms
Alerts History:
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Id Post Time Clear Time Severity Class Object Message
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m0-5920 Tue Dec 15 03:24:24 2020 Tue Dec 15 03:24:50 2020 ERROR Filesystem EVT-FILESYS-00008: Filesystem has encountered an error and is restarting.
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Recent Alerts and Log Messages:
Dec 15 03:05:12 localhost ddfs[31863]: ERROR: MSG-INTRNL-00001: PANIC: ddr/gc/gc_ckpt.c: gc_sgc_ckpt_restore: 1705: gc_sgc_ckpt_restore: Failed to restore seeding resume context, error: 5009.
Cause
The Data Domain may have encountered a race condition due to increased logging.
Resolution
Generate a support bundle using article Data Domain: How to Generate a Support BundleCollect the core dump file that generated after the panic recorded in the Recent Alerts and Log Messages using article Data Domain: How to upload a core dump file from a Data Domain Restorer for analysis by Data Domain Engineering. (Log in as a registered user is required to view this article)
Split the core dump file into chunks, DD OS 6.1.2 and later:
support coredump split by {MiB|GiB}
EX: support coredump split ddfs.core.819.56841987616.gz by 2 GiB
Check the Data Domain's support profile for an existing case for the file system restart. If no technical support case is already open the issue, open a new case and reference this article.
