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OPERATIONAL DEFECT DATABASE
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On any of the following HPE ProLiant servers running the Feb 2017 VMware ESXi 6.0 U3 HPE Custom Image version 9.7.0.17, and the added VMware patch P05 (build number 5572656); the host will experience a Purple Screen of Death (PSOD) with the following error message: 2017-08-16T05:39:24.659Z cpu94:11185850)@BlueScreen: #GP Exception 13 in world 11185850:sfcb-smx @ 0x41803282ca28 NOTE: This issue only occurs when the VMware patch P05 (build number 5572656) is installed on the HPE Custom Image.
Any of the following HPE ProLiant servers running the Feb 2017 VMware ESXi 6.0 U3 HPE Custom Image version 9.7.0.17 and the added VMware patch P05 (build number 5572656): HPE Apollo 4200 Gen9 Server HPE ProLiant BL420c Gen8 Server Blade HPE ProLiant BL460c G7 Server Blade HPE ProLiant BL460c Gen10 Server Blade HPE ProLiant BL460c Gen8 Server Blade HPE ProLiant BL460c Gen9 Server Blade HPE ProLiant BL465c G7 Server Blade HPE ProLiant BL465c Gen8 Server Blade HPE ProLiant BL620c G7 Server Blade HPE ProLiant BL660c Gen8 Server Blade HPE ProLiant BL660c Gen9 Server Blade HPE ProLiant BL680c G7 Server Blade HPE ProLiant BL685c G7 Server Blade HPE ProLiant DL120 Gen9 Server HPE ProLiant DL160 Gen8 Server HPE ProLiant DL160 Gen9 Server HPE ProLiant DL180 Gen9 Server HPE ProLiant DL20 Gen9 Server HPE ProLiant DL320e Gen8 Server HPE ProLiant DL320e Gen8 v2 Server HPE ProLiant DL360 G7 Server HPE ProLiant DL360 Gen10 Server HPE ProLiant DL360 Gen9 Server HPE ProLiant DL360e Gen8 Server HPE ProLiant DL360p Gen8 Server HPE ProLiant DL380 G7 Server HPE ProLiant DL380 Gen10 Server HPE ProLiant DL380 Gen9 Server HPE ProLiant DL380e Gen8 Server HPE ProLiant DL380p Gen8 Server HPE ProLiant DL385 G7 Server HPE ProLiant DL385p Gen8 Server HPE ProLiant DL560 Gen10 Server HPE ProLiant DL560 Gen8 Server HPE ProLiant DL560 Gen9 Server HPE ProLiant DL580 G7 Server HPE ProLiant DL580 Gen8 Server HPE ProLiant DL580 Gen9 Server HPE ProLiant DL585 G7 Server HPE ProLiant DL60 Gen9 Server HPE ProLiant DL80 Gen9 Server HPE ProLiant DL980 G7 Server HPE ProLiant m510 Server Cartridge HPE ProLiant m710x Server Cartridge HPE ProLiant MicroServer Gen8 HPE ProLiant ML10 v2 Server HPE ProLiant ML110 Gen9 Server HPE ProLiant ML150 Gen9 Server HPE ProLiant ML30 Gen9 Server HPE ProLiant ML310e Gen8 Server HPE ProLiant ML310e Gen8 v2 Server HPE ProLiant ML350 Gen9 Server HPE ProLiant ML350e Gen8 v2 Server HPE ProLiant ML350p Gen8 Server HPE ProLiant SL210t Gen8 Server HPE ProLiant SL230s Gen8 Server HPE ProLiant SL230s Gen8 Server HPE ProLiant SL250s Gen8 Server HPE ProLiant SL270s Gen8 SE Server HPE ProLiant SL4540 Gen8 1 Node Server HPE ProLiant WS460c Gen8 Graphics Server Blade HPE ProLiant WS460c Gen9 Graphics Server Blade HPE ProLiant XL170r Gen9 Server HPE ProLiant XL190r Gen9 Server HPE ProLiant XL220a Gen8 v2 Server HPE ProLiant XL230a Gen9 Server HPE ProLiant XL230k Gen10 Server HPE ProLiant XL250a Gen9 Server HPE ProLiant XL450 Gen9 Server HPE Superdome X BL920s Gen9 Special Server HPE Synergy 480 Gen10 Compute Module HPE Synergy 480 Gen9 Compute Module HPE Synergy 620 Gen9 Compute Module HPE Synergy 660 Gen10 Compute Module HPE Synergy 660 Gen9 Compute Module HPE Synergy 680 Gen9 Compute Modules
As workaround, reboot the host. After a server reboot, the Purple Screen of Death (PSOD) might be seen again. To fix this issue, download and install the VMware ESXi 6.0 Patch 6 (build 6921384). For more information refer to the following URL: https://kb.vmware.com/s/article/2151589 NOTE: VMware ESXi 6.5 is not affected, as it has a different design architecture. RECEIVE PROACTIVE UPDATES : Receive support alerts (such as Customer Advisories), as well as updates on drivers, software, firmware, and customer replaceable components, proactively via e-mail through HPE Subscriber's Choice. Sign up for Subscriber's Choice at the following URL: Proactive Updates Subscription Form. NAVIGATION TIP : For hints on navigating HPE.com to locate the latest drivers, patches, and other support software downloads for ProLiant servers and Options, refer to the Navigation Tips document . SEARCH TIP : For hints on locating similar documents on HPE.com, refer to the Search Tips Document .