Info
HPE Systems Insight Manager (SIM) 7.6 will install from HP-UX 11.31 May 2022 (or
later) media. The HPE SIM and database will also configure successfully with the
"mxinitconfig -a" command. However, the HPE SIM web base interface, through URL
http://xxx.xxx.xxx.xxx:280, will not respond.
During HPE SIM startup, a Java error is reported in
var/opt/mx/logs/mxdomainmgr.0.log file:
java.lang.UnsupportedClassVersionError:
com/hp/swa/hpsim/FileDownloaderServlet : Unsupported major.minor version
52.0
This is observed when SwAssistant C.03.2109 with Java 8 (or later) is installed. HPE
SIM 7.6 on HP-UX 11.31 May 2022 media is still using Java 7. HPE SIM depends on
SwAssistant and Java versions cannot both be used.
This issue impacts only new HPE SIM 7.6 installations from HP-UX 11.31 May 2022 and
later media
Scope
Any HPE system running all of the following:
HP-UX 11.31.2205 (or later)
HPE SIM 7.6
Java80 1.8.0.23 (or later)
SwAssistant C.03.2109 (or later)
Resolution
The solution is to upgrade to HPE SIM 7.6 April 2021 HOTFIX (or later), which updates
Java runtime to Java 8.
More information about migration to Java 8:
HPE
Systems Insight Manager 7.6 Limited Release 5 Release Notes (April 2021 Hotfix)
-> page 4
->Updated Java runtime to Java8 for HP-UX CMS
To resolve this issue, perform the following:
Download
HPE
SIM 7.6 APR 2021 HOTFIX
Read and follow the installation instructions in
https://downloads.hpe.com/pub/softlib2/software1/pubsw-windows/p2023798967/v194976/SIM76_hotfix_2021_Apr_hpux.txt
- HOTFIX README file.
Connect to HPE SIM web interface through URL
http://xxx.xxx.xxx.xxx:280
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