Info
On any HPE ProLiant DL345 / DL365 / DL385 Gen11 platform running VMware ESXi 8.0 U2 or U3, a Purple Diagnostic Screen (PSOD) similar to the following may be experienced:
"PSOD error @BlueScreen: NMI IPI: Panic requested by another PCPU. RIPOFF(base):RBP:CS [0x167570"
"Tried to unlock non-locked lock 0x4320dd971318"
This issue occurs due to a possible conflict between the iLO Driver with other software that may be causing interruption with VMware ESXi 8.x and the AMD processor.
Scope
Any HPE ProLiant DL345 / DL365 / DL385 Gen11 platform running VMware ESXi 8.0 U2 or U3.
Resolution
To resolve this issue, perform the following steps:
Go to System Configuration.
Go to the BIOS/Platform Configuration (RBSU).
Go to "Workload Profile" and select "Virtualization - Max Performance".
Go to "Power and Performance Options" and select the following options:
For Power Regulator: Select "Static High Performance Mode".
For Minimum Processor Idle Power Core C-State: Select "No C-states".
For Collaborative Power Control: Select "Disable".
Revision History
Document Version
Release Date
Details
2
November 12, 2024
Added an additional screenshot to the Description section.
1
September 23, 2024
Original Document Release.
