OPERATIONAL DEFECT DATABASE
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BugZero found this defect 12 days ago.
This issue applies to WatchGuard EPP, EDR, EDR Core, EPDR, and Advanced EPDR. It was resolved in Hotfix WGUA-2746. Affects Endpoint Security protection versions v8.00.22.0010 and v8.00.23.0002. Random Windows BSOD crashes can occur in NNSHTTP driver when browsing the Internet. The issue is caused by the WatchGuard Endpoint Security network infrastructure in environments with proxy communications.
A hotfix is available to resolve this issue. To apply the hotfix on the affected endpoint: Download and save this hotfix file to the endpoint: https://www.pandasecurity.com/resources/sop/pad/hf-wgua4183-nnshttp-connectop-pageredirect.exeDouble-click the downloaded file. The hotfix does not require a restart of the endpoint. Under some circumstances, you might be prompted to restart for the hotfix to be fully applied. If you cannot restart the computer immediately, select No when prompted. This postpones the application of the hotfix until the next system restart.Note: To install the unattended or silent version of the hotfix, click here. The hotfix is applied after the next system restart. File Details This hotfix updates this file: File NameLocationFile VersionModified DateIncluded in Future VersionsNNSHttp.sysC:\Windows\System32\Drivers\NNSHttp.sys7.0.0.391September 25th, 2024Yesv8.00.23.0002 Verify Hotfix Application To verify that the hotfix was successful, check the file version in the File Details section, or verify these values in the Windows Registry: 32-bit Architecture64-bit ArchitectureRegistry KeyValueRegistry KeyValueHKEY_LOCAL_MACHINE\SOFTWARE\Panda Software\Setup\Hotfix history\HF_NNSHTTP_ConnectOp_PageRedirect Revision [REG_DWORD] 2 HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Panda Software\Setup\Hotfix history\HF_NNSHTTP_ConnectOp_PageRedirect Revision [REG_DWORD] 2 HKEY_LOCAL_MACHINE\SOFTWARE\Panda Software\Setup\Hotfix history\HF_NNSHTTP_ConnectOp_PageRedirect Result [REG_DWORD] 0 = Success1 = Not Applied2 = Error HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Panda Software\Setup\Hotfix history\HF_NNSHTTP_ConnectOp_PageRedirect Result [REG_DWORD] 0 = Success1 = Not Applied2 = Error
