Operational Defect Database
BugZero found this defect 94 days ago.
Dell - Defect ID: 259310
Recommended Way of Opening the Lid of Latitude 3540 and 3550
BugZero® Risk Score
- Support Case Count: 163
- Article View Count: 4472
- Impact Category:
- Dell Latitude 3540
- Dell Latitude 3550
- 2
- No known fixed releases provided.
- No change history provided.
Symptoms
Follow this step to correctly open the lid of Latitude 3540 and 3550. Avoid lifting up the LCD at a shutter area (highlighted in red). It is recommended to lift up the LCD by the finger recess besides a shutter area (highlighted in green). Affected Platforms: Latitude 3540Latitude 3550
Cause
LCD bezel and LCD cover on a Latitude 3540 or 3550 may separate during the usage if this step is not followed.
Resolution
Place your thumb on the front edge of the laptop screen for a small opening. Hold the palm rest with the other hand. Gently lift the lid upwards to its right position.
Support Cases
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