OPERATIONAL DEFECT DATABASE
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BugZero found this defect 3 days ago.
12-132-00, 1213200, 312-132, 312132, 312.132.00, 31213200
Remove paper and other obstructions from the paper path. Make sure the paper being used is not the cause of the issue. Ensure that there is an Even Gap Between the Finisher and the Device, Rotate the white Wheels on the bottom of the finisher to level it. Power the printer off, wait two minutes, and then power on. If the problem persists, contact Support for additional assistance.
